Luxury Hoops
PRESENTATION OF THE JEWELERY
Do you want to see the jewelry in reality? Book a presentation of the jewelery here
CERTIFICATE
All jewelery comes with a certificate . A certificate of authenticity guarantees that the item you have purchased is genuine jewelry and that everything used in the production of your jewelry is authentic as described.
MATERIAL
My jewelery is made from platinum and recycled 14- and 18-karat gold. You can read about the metal types here
All diamonds on the website are 100% natural.
DELIVERY
Expected delivery time in Denmark is 1-3 weeks (typically 14-16 days). Your order will be shipped insured and trackable with GLS. If your order is urgent, please contact us here.
International shipments are handled by FedEx, DHL, or UPS, depending on the destination country, and typically take 2-4 weeks for delivery. You can track your order throughout the entire shipping process.
FREQUENTLY ASKED QUESTIONS
DO YOU HAVE A PHYSICAL STORE?
We have chosen not to have a physical store, as we have eliminated the conventional costs typically associated with a traditional jewelry shop. Instead, we have an office located in Copenhagen K, where you have the opportunity to book an appointment and enjoy a cup of coffee. Here, you can view jewelry, pick up your package, custom design jewelry, and much more. Book an appointment.
WHAT IS THE DELIVERY TIME?
Expected delivery time in Denmark is 1-3 weeks (typically 14-16 days). Your order will be shipped insured and trackable with GLS. If your order is urgent, please contact us here.
International shipments are handled by FedEx, DHL, or UPS, depending on the destination country, and typically take 2-4 weeks for delivery. You can track your order throughout the entire shipping process.
RETURNS - 60 DAYS
How to return your package - 60 days of free returns
- Pack the item in the same way it was delivered. This includes the jewelry, certificate, and receipt.
- Fill out the return form, which you can find in the order confirmation email.
- Visit the post office to print and attach the required shipping label and send the item.
You are obligated to return the item in the same condition and quantity as it was received.
Jonatan Dror ApS
Hammerensgade 1, 2nd floor
1267 Copenhagen K
Denmark
IS A CERTIFICATE INCLUDED?
All our jewelry comes with a certificate that carefully details the specifications of the piece, including the purity of the precious metal as well as the origin, clarity, color, and total carat weight of the diamonds. For diamonds over 0.40 ct., a GIA certificate is also included.
CAN I SPLIT THE PAYMENT?
Yes, you have the option to split your payment into installments via Anyday.
CAN I GET AN ENGRAVING?
Yes, we offer free engraving on most jewelry. Access the live chat at the bottom right or contact info@jonatandror.dk, and we will take care of your request.
ARE YOUR DIAMONDS NATURAL?
Yes, all the jewelry on the website is made with 100% natural diamonds.
WHAT DO I DO IF MY RING DOESN'T FIT?
We offer free resizing of your ring by up to five sizes within 90 days of the order date. If your ring doesn't fit, we will ensure it is adjusted to fit perfectly on your finger.
WHAT IS THE PACKAGING LIKE?
All our jewelry comes in exclusive packaging. The elegant and stylish wrapping ensures that your jewelry arrives presentably and is ready to be given as the perfect gift.
